POLICY REGARDING INTEGRITY AND MARKETING

1. GENERAL

This privacy and marketing policy (“privacy policy”) describes how Myloc AB, corporate identity number 556700-1218, Kärleksgatan 1A, SE-211 45 MALMÖ , e-mail: gdpr@myloc.se, (“Myloc”, “we”) collects, uses, discloses and stores your personal information. The policy covers all companies and brands within Myloc AB: Myloc Construction, Myloc Logistics, Olivetree Solutions.

 

Myloc takes the personal integrity in connection with purchase, use, service matters and other contact with Myloc seriously. You should always be able to feel safe when you submit your personal information to us. With this Privacy Policy, we want to show how we ensure that your personal data is processed in accordance with current personal data legislation. As of 25 May 2018, the Data Protection Regulation GDPR applies throughout the EU / EEA.

 

The policy covers the processing of personal data from customers, users and visitors to our websites, customer portals, apps, platforms in social media, newsletters in connection with purchases, use, service matters (“Digital Channels”).

2. WHAT IS PERSONAL DATA AND WHAT IS PERSONAL DATA PROCESSING?

Personal data means all information that can be linked directly, or indirectly together with other data, to a natural person. This means that separate information, such as name and contact information, IP addresses, competition entries, completed elections and behaviors constitute personal information.

 

Processing of personal data is everything that happens with the personal data. Every action taken with personal data is a processing, whether or not it is carried out automatically: collection, registration, organization, structuring, storage, processing or modification, production, reading, use, disclosure by transfer, dissemination or other provision, adjustment or merging, limiting, deleting or destroying.

3. PERSONAL DATA RESPONSIBLE

Myloc is responsible for personal data for Myloc’s processing of your personal data and is responsible for such processing in accordance with current legislation. Myloc is also responsible for the processing of personal data within the framework of holding a user account, but only those users of companies that have an agreement with Myloc AB (the “Customer”). If the Customer registers accounts for its contractual partners, the Customer is solely responsible for ensuring that the processing of this personal data takes place in accordance with applicable legislation.

4. WHEN DO WE PROCESS YOUR PERSONAL DATA?

When you use and visit our Digital Channels or its services, participate in our events or communicate with us in Digital Channels, we may collect and process personal information about you. The information collected from you is required in order for you to enter into an agreement with Myloc and for Myloc to be able to provide its services and offers.

 

If you are a registered user of any of Myloc’s customer portals, Myloc collects personal information about you that you provide in connection with your registration. Registration is carried out by you or by Myloc if agreed. Myloc also collects personal information while you are an account holder within the framework of your account holding, such as your purchase history, usage history, how you interact on Myloc’s website and customer portals, which newsletters you open and which links in these you click on. Myloc also processes information that Myloc is accessed from time to time through your user account in Myloc’s customer portals. As an account holder, you can update your information at any time.

 

What personal data do we collect and process about you in Digital Channels?

You who visit and use our Digital Channels or its services, participate in our events and communicate with us in Digital Channels, we may collect and process personal information about you. Below is a description of the information that is collected and processed for each Digital Channel and its services, at events and other communication in Digital Channels.

4.1 MYLOC LOGISTICS AND MYLOC CONSTRUCTION

The personal data Myloc collects and processes about you who are the account holder and user of Myloc Logistics and Myloc Construction is described below. Regardless of whether your company is the Customer or the Customer’s contractual partner, we collect and process personal information about you.

4.1.1 BASIC DATA FOR ACCOUNT HOLDERS

  • – First name
  • – Middle name
  • – Surname
  • – Telephone number
  • – Email address
  • – User ID which is the default for the registered email address of the account

4.1.2 ACCOUNTING DATA FOR ACCOUNT HOLDERS AND USERS

  • – User ID and time of creation and last change
  • – IP address
  • – Browser and operating system
  • – Time for login and last use
  • – In some cases also history of previous changes (User ID and time, and what has changed)
  • – For some functions, there is time logging on tasks (person, how long, between which times the work was done). The purpose is for the customer to be able to invoice their customer according to price lists based on working hours per type of task)

4.2 MYLOCS WEBSITE MYLOC.SE

Below is a description of the personal data that Myloc collects and processes from you when you visit our website. We use the tool Google Analytics. The personal information can only be linked to your IP address, unless you yourself fill in forms where you yourself choose to share personal data such as name and e-mail address that can be linked to you as a person.

 

Personal data from IP address

  • – Age
  • – Gender
  • – Geographical location (Country, city)
  • – Language
  • – New or returning visitors
  • – Session length
  • – Number of pages per session
  • – Browser
  • – Operating system
  • – Network
  • – Device (computer, tablet, telephone)
  • – Source – how the visitor found the Myloc website

(Direct, search engine, Google ad, referral, social media)

4.3 MYLOCS NEWSLETTER

When you actively register or agree to become a registered subscriber to Myloc’s newsletter, we collect and process personal information about you. We use the tool APSIS for this. The main purposes of our newsletters are the marketing of our services and events. When you unsubscribe from all newsletters, all personal information is deleted and ceases to be processed and stored by us. All personal information that we collect and process for this purpose is described below:

 

  • – First name
  • – Surname
  • – Location
  • – Companies
  • – Number of newsletters opened
  • – Which newsletters have been opened
  • – Which links have been clicked on
  • – The number of newsletters that have not arrived

4.4 CRM SYSTEM

The personal information that Myloc collects, via Digital Channels or events, is processed in CRM systems so that we can easily find contact information and follow the development of the business relationship.

 

  • – First name
  • – Surname
  • – Email address
  • – Telephone number
  • – Job title
  • – Companies
  • – Background and development of the business relationship
  • – Information about participation in events
  • – Summary of meetings (physical or digital)

5. WHY DO WE PROCESS INFORMATION ABOUT YOU?

Myloc processes your personal data for various purposes. Mainly treats Myloc in order to:

 

  • – Fulfill our obligations to you as a customer, such as making purchases and accessing our services, invoicing, providing support and administering agreements and account holdings.
  • – Enable general customer care and customer service, as for answering questions and correcting incorrect information
  • – For us to be able to communicate with you in contact via customer service and Digital Channels
  • – Share with us information and direct marketing by mail, e-mail and telephone regarding Myloc’s and selected partners’ goods and services.
  • – Manage the customer relationship and provide our services
  • – Provide you with relevant information and suitable offers in newsletters (which you can easily choose to unsubscribe from) and on our websites.
  • – To analyze and group customers, users and visitors according to selection, prioritization and preferences, which means that a so-called profiling takes place, in order to be able to provide you with relevant and adapted information, recommendations,
  • – Improve the user experience on our websites
  • – Improve our customer offering, for example development of services, products and functions
  • – Comply with applicable laws, such as accounting laws
  • – Invite you to our events

 

The information can also form the basis for market and customer analyzes, market research, statistics, business follow-up and business and method development related to the purchase of our services.

6. THE LEGAL BASIS FOR OUR PROCESSING OF YOUR PERSONAL DATA

Myloc always processes your personal data in accordance with applicable law. We process your personal data when it is necessary to fulfill an agreement with you or respond to your request for customer service and then we have another legitimate and legitimate interest in processing your personal data, such as an interest in marketing us to visitors , customers and users of our Digital Channels or an interest in developing our Digital Channels.

 

Part of the processing of personal data that we perform is based on a so-called balancing of interests. This applies, for example, to the processing we perform to be able to send information and market our various services. We may then perform a segmentation based on, for example, industry so that the recipient of information and / or marketing finds the message relevant. Myloc does not process sensitive personal data on the basis of a balance of interests and does not perform any processing that constitutes profiling on the basis of a balance of interests.

 

If Myloc were to process your personal data for any purpose that requires your consent in accordance with applicable law, we will obtain your consent in advance by you actively clicking in a box that you consent to. In some cases, Myloc may have a legal obligation to process your personal data. This applies, for example, to the processing of personal data that we perform in order to meet the requirements of the Accounting Act.

7. COMPILATION OF OUR PERSONAL DATA PROCESSING

Purpose

Legal basis

category of personal data

storage time

To administrate, develop and deliver our services and provide support

completion of purchase agreements

Name, address, phone number, email, company, geographical information, IP-address, device information, log information, 

As long as our costumers are active. Clearing on an annual basis

To ensure that legal requirements are complied with, such as the accounting act

Legal obligation

Name, address, phone number, email, company, geographical information, IP address, device information, log information, age, gender, how you use and integrate with our digital channels

As long as our visitors, costumers or users are active, for example by visiting our web page, read our news letters or share our events. Clearing on an annual basis. 

To market Myloc and our partners services by mail, phone and email. 

Balancing of interests

Name, address, phone number, email, company, geographical information, IP address, device information, log information, age, gender, how you use and interact with our digital channels

As long as our users are active. Clearing on an annual basis

To administrate your account holdings, give you an opportunity to get individualized information and marketing via mail, phone or digital channels

Completion of Myloc account agreement

Name, address, phone number, geographical information, IP address, device information, log information, payment details, customer number, information of how you use our web page, what offers you have been interested in, what news letters you have interacted with, and which event you have signed up for, information of your purchases, information of your account holdings

As long as our users are active. Clearing on an annual basis

8. PROFILING

Myloc can process your personal data through profiling if you are an Account Holder and / or subscriber to our newsletters. If you are an Account Holder and / or subscriber, information about how you use our websites, which of our newsletters you have interacted with and which of our events you have signed up for, information about purchases of and within our services and information about your account holdings and / or subscription to provide you with offers and information that we consider relevant and interesting to you, as well as invite you to events we think you would like to attend.

 

You can object to the processing of personal data at any time through profiling. You do this by contacting gdpr@myloc.se. Once Myloc has received your notification, Myloc will cease to process your personal data for this purpose.

9. HOW LONG DO WE SAVE INFORMATION ABOUT YOU?

Your personal data will only be stored for as long as there is a need to save them to fulfill the purposes for which the data was collected in accordance with this privacy policy. Myloc may save the data longer if necessary to comply with legal requirements or to safeguard Myloc’s legal interests, for example if a legal process is ongoing.

Myloc stores customer information for a maximum of ten years after the customer last made a purchase, used our services or otherwise interacted with Myloc.

10. WHO DO WE SUBMIT PERSONAL INFORMATION?

Myloc may disclose your information to third parties, such as to affiliates and service providers we use. Myloc may also disclose your information to companies that provide address updates to ensure that we have accurate address information for you.

 

Third parties to whom Myloc discloses information or otherwise provides information about a Customer, Account Holder or Subscriber may only use the information for the purpose of selling and marketing Myloc’s and Myloc’s partners’ services or products or for the purpose of delivering services related to Myloc’s agreements with you as a customer, Account Holder or subscriber.

 

Personal data may also be disclosed by Myloc if it is necessary to comply with applicable legal requirements or requirements from authorities, to safeguard Myloc’s legal interests or to detect, prevent or draw attention to security and technical problems.

 

Myloc may transfer your personal data to countries outside the EU / EEA if any of Myloc’s suppliers or partners are there. If personal data is transferred to any country outside the EU / EEA, Myloc will take measures to ensure that the personal data remains protected and also take the necessary measures to legally transfer personal data to countries outside the EU / EEA.

 

We will not sell your personal information to third parties unless we have your permission to do so.

11. CHANGE IN INTEGRITY POLICY

Myloc reserves the right to make changes to this Privacy Policy at any time. Myloc will notify you in good time of any changes to the Privacy Policy. If you do not accept the changes, you have the right to terminate the agreement, terminate your Myloc account or unsubscribe from our newsletters. Termination due to this must be done in writing to gdpr@myloc.se.

12. THE PROTECTION OF YOUR PERSONAL DATA

You can always feel safe when you submit your personal information to us. Myloc has therefore taken the necessary security measures to protect your personal data against unauthorized access, alteration or deletion. For example, all information about customers, account holders and subscribers is saved in a database that is protected by access control, firewall and authentication.

13. YOUR RIGHTS

Myloc is responsible for ensuring that your personal data is processed in accordance with applicable law. Myloc will, at your request or on its own initiative, correct, de-identify, delete or supplement any information that is found to be incorrect, incomplete or misleading.

 

You have the right to request that:

 

  • – Access your personal data at any time, which means that you can request an extract from the register of the processing that we carry out regarding your personal data that is processed.
  • – Receive a copy of the personal data that is processed.
  • – Get information about where the information was collected if it was not collected directly from you
  • – Get information about the existence of automated decision-making (including profiling)
  • – Get information about the predicted period in which the data will be stored or the criteria used to determine this period.
  • – Get incorrect personal information corrected. We will, at your request, correct the incorrect or incomplete information we process about you as soon as possible.
  • – Myloc will stop processing and deleting your personal data. This means that you have the right to request that your personal data be deleted
  • – The processing of your personal data is limited

 

If you wish to request any of the above, contact us in writing at gdpr@myloc.se.

 

Myloc will notify each recipient to whom the personal data has been disclosed in accordance with paragraph 11 of any corrections or deletion of data and the limitation of the processing of data.

 

You have the right to data portability. This means that you have the right, under certain conditions, to obtain and transfer your personal data in a structured, generally used and machine-readable format to another personal data controller.

 

You have the right to object to the processing of personal data carried out on the basis of a balance of interests. If you object to such treatment, we will only continue the treatment if there are legitimate reasons for the treatment that outweigh your interests.

If you do not want us to process your personal data for direct marketing, you have the right to object to such processing. You do this in writing in an email to gdpr@myloc.se. Once we have received your objection, we will stop processing the personal data for such marketing purposes.

 

Myloc reserves the right to charge a reasonable fee for its actions or refuse to comply with the request, in cases where the data subject’s request is manifestly unfounded or unreasonable. According to the GDPR, a request is considered unreasonable when the data subject repeatedly requests information that is manifestly unfounded.

 

You always have the right to submit any complaints regarding the processing of your personal data to the Data Inspectorate.

14. COOKIES

When you visit our websites, we use cookies. You can read more about how we process cookies in our Cookie policy which can be found at the following link:  https://myloc.se/en/english-cookies/ ‎

15. CONTACT INFORMATION

Do not hesitate to contact us if you have any questions about this privacy policy, the processing of your personal data or if you want to request an extract from the register. Our contact information can be found below.

Myloc AB
Kärleksgatan 1a
211 45 Malmö
gdpr@myloc.se

Kontakta oss

 

 

 

 

Fyll i dina uppgifter, så hör vi av oss inom kort!

Telnr: 040-630 46 43