Hjälpmedel Uppsala län and Myloc in new collaboration

Public procurement can involve extensive and lengthy processes. This was the case for Hjälpmedel Uppsala Län, who during the past seven months have had an ongoing procurement regarding the system support for their prescribers and other assistive device management.

 

CUSTOMER NEEDS SET THE TONE

Myloc Logistics’ solution for organisations that handle assistive device distribution has, after a thorough evaluation, now finally been selected as the winner. According to Karin Iverhed, Operations Manager at Hjälpmedel Uppsala County, there were several strong reasons to go ahead with Myloc.

“Myloc was clearly the supplier that met our needs best. They have shown understanding of our business. Their solution is not just a “fixed” system, but they are open to suggestions and requests from us. We feel that it is easy to talk about what we need, as if we speak the same language. Before, we have often found ourselves in a situation where we talk about the business but our supplier only talks about systems. Not so with Myloc!”

Hjälpmedel Uppsala län is a collaboration between Uppsala municipality, Enköping municipality, Heby municipality, Håbo municipality, Knivsta municipality, Tierp municipality and Östhammar municipality. That made Myloc’s handling of complex ownership structures a decisive point in the procurement process. The functionality linked to changes of ownership makes it possible to smoothly cooperate across municipal borders. Dispersed storage locations are linked together in one platform so that products in stock can be used by the entire business, without burdensome administration.

BUSINESS ADAPTED SOLUTION

Karin talks about the experience of the collaboration with Myloc so far.

“Spontaneously, I want to say that we are very well taken care of. The team from Myloc have been responsive and familiarized themselves with our processes, and now we are getting suggestions on things we can do differently. Together, we have already found new opportunities and improvements that increase efficiency for our coworkers. Before, a lot of manual labor and time was required to manually manage and correct internal sales of assistive devices. It is a big advantage of Myloc’s platform that it helps us handle changes of ownership automatically. And that we don’t need to buy any extra module for that – we get integrated buying and selling that also shows you how to do it! Previous systems didn’t let us get it right, Myloc gets it correct right away.” 

Hjälpmedel Uppsala län was also looking for a web-based Prescriber portal where prescribers can find aids and add-ons via function order, as a supplement to regular search functions. Ordering based on user needs creates opportunities to suggest product alternatives that are already purchased and available in the organisation’s various warehouses. An important tool for prescribers that simultaneously helps Hjälpmedel Uppsala län to realize its environmental goals regarding resource use and recycling.

“It is very positive now that we are up and running. Our prescribers will find it easier to work with Myloc’s user-friendly prescriber portal. The system is pretty self-instructive I would say. It is important that the prescribers find the right aids, so the ordering portal itself is an incredible boost. It makes it easy to get things right.” Says Karin Iverhed.

 

THE ENTIRE PRODUCT LIFE CYCLE IN ONE SYSTEM

The Myloc Logistics platform covers the entire chain of medical aid management. From purchasing to prescription, issuing, storage and disposal, with full traceability over efforts such as maintenance or special adaptations for each individual inventory. For Hjälpmedel Uppsala County employees, the system supports them in complying with the requirements of the Medical Technology Directive (MDR) and facilitates their work with more easily accessible information. For example, by being able to see users’ historical holdings.  

“Really fun to start up with assistive devices in Uppsala again! It’s great to get to continue working with another knowledgeable aid equipment center with clear goals. This procurement was also very well structured so that both clients and suppliers got a fair and common view. I think it has laid an excellent foundation for continued cooperation between us and Hjälpmedel Uppsala län.”

Says Alexander Eiring, Product Owner for Myloc Logistics who’s been an active part of the discussions with the team from Uppsala from the start.

 

THIS IS MYLOC

Myloc Logistics is developed by Myloc AB. We are an all-Swedish development company with cutting-edge expertise in the field of logistics. The users’ wants and needs are central to the design of our products and we work continuously with new development and adaptation of our systems. For Hjälpmedel Uppsala län, the solution for medical aid management includes the prescribers’ aid, Förskrivarportalen.se, a web portal which gathers all digital tools connected to prescribing. The base is the Myloc Logistics platform where administrators can control, analyze and adapt necessary operational elements. Myloc will also deliver the app Myloc Logistics GO, which allows transporters to report their assignments directly from their phones.

Contact Myloc and we’ll tell you more about how we can help your assistive device organization.